Gray Line of Niagara Falls/Buffalo, Western New York’s premier sightseeing tour operator, was awarded a Travelers’ Choice award from Tripadvisor’s for 2020. Tripadvisor presents Travelers’ Choice awards to accommodations, attractions and restaurants that consistently earn great reviews from travelers and rank within the top 10% of listings on Tripadvisor.

“Gray Line Niagara Falls/Buffalo has always maintained a high standard of safety, cleanliness and guest experience,” said Chris Kearsing, general manager. “Enhanced cleaning measures and safety protocol, alongside a veteran trained guide staff, has increased guest satisfaction numbers within Gray Line Niagara Falls/Buffalo. It is an honor to receive this award.”

“Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well-deserving, they are also a great source of inspiration for travelers as the world begins to venture out again.”

Despite the challenges presented operating during the COVID-19 pandemic, Gray Line of Niagara Falls/Buffalo is offering sightseeing tours on a limited basis this fall. Guests may visit graylineniagarafalls.com for more information.

About Niagara Majestic Tours – Gray Line Niagara

Gray Line of Niagara Falls/Buffalo is a year-round, full-service tour operator that provides guided sightseeing excursions of Niagara Falls for visitors worldwide. Other services offered include chauffeured airport transportation, chartered and shuttle bus services and unique trolley transportation. Gray Line of Niagara Falls/Buffalo, formerly Niagara Majestic Tours Inc., is built on a 24-year history that combines deep tourism insight and exceptional quality standards.

About Tripadvisor

Tripadvisor, the world’s largest travel platform*, helps 463 million travelers each month** make every trip their best trip. Travelers across the globe use the Tripadvisor site and app to browse more than 867 million reviews and opinions of 8.7 million accommodations, restaurants, experiences, airlines and cruises. Whether planning or on a trip, travelers turn to Tripadvisor to compare low prices on hotels, flights and cruises, book popular tours and attractions, as well as reserve tables at great restaurants. Tripadvisor, the ultimate travel companion, is available in 49 markets and 28 languages.